A cancelled crossing cannot be made up. Between tight rotations, IMO manifests, safety surveys and crews on relief, maintenance has to be planned between two calls rather than during one. Smart Sailors brings maintenance, certificates and passenger management in IMO FAL Form 6 format into a single platform.
Three realities every passenger vessel operator knows by heart.
When a cargo ship runs six hours late, the charterer is annoyed. When a ferry cancels, it involves hundreds of passengers, social media and sometimes the local press. Maintenance on a passenger vessel plays out as much in public trust and port authority relations as in the engine room. Every hour of a port call has to stay usable for technical work, which means work orders ready, parts available and a history that can be consulted immediately.
A ferry combines the requirements that apply to the ship, SOLAS, safety surveys and the ISM Code, with those covering its passengers: IMO manifests, muster lists, evacuation drills. Two regulatory worlds, often two tools, sometimes two departments, and data typed several times. Bringing them together removes the double entry and the grey areas between them.
Operating rhythms impose frequent reliefs. At every rotation the vessel has to remain documented, with its standing instructions, jobs in progress and thresholds under watch. And every seafarer joining has to be beyond reproach administratively, with valid licences, medical fitness and MLC rest hours. It is a continuous flow that a spreadsheet rarely follows without a slip.
vessels tracked on the platform, including ferries, passenger launches and cruise units.
to our knowledge the only marine CMMS integrating passenger management and the IMO FAL Form 6 manifest.
maintenance costs recorded by our clients, without giving up a single safety survey.
guaranteed availability for the cloud platform, matching the demands of your rotations.
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Vessel availability, SOLAS compliance and passenger experience in one platform.
Work orders aligned with the operating gaps, automatic reminders and a full history per vessel for safety surveys.
Explore the Maintenance module →Boarding lists, the IMO FAL Form 6 manifest generated at every call, muster stations and SOLAS drills.
Explore the Passengers module →Safety certificates, STCW licences and medical fitness tracked with multi-level alerts before expiry.
Explore the Certificates module →Every officer finds the standing instructions and history of his ship, and every relief inherits a documented vessel rather than a mislaid notebook.
Explore the Crew module →14:10, the ferry berths. During the crossing the chief engineer signed two work orders on a tablet and logged an unusual vibration on the bow thruster, timestamped and with a photograph attached. Ashore, the technical office has already seen it: the job is scheduled for the night window, the technician confirmed and the part reserved in the store. At the same moment the port agent generates the IMO FAL Form 6 manifest for the return crossing in two clicks, while the muster lists update themselves.
15:40, the vessel sails on time. The vibration will be dealt with tonight, the quarterly safety survey is booked into the following week's lay-over, and the complete file of jobs, certificates and drills stays available for any inspection. Our article on availability and compliance for ferries sets out this organisation in detail.
The best moment to structure maintenance on a passenger fleet is when it is not sailing.
Vessels, safety and hotel equipment, maker's plans and certificates are imported. The technical stop offers the ideal window for a clean inventory.
Ship, technical office and port agents each have their own access. Seasonal staff learn the mobile app in an hour.
Safety surveys are planned into the gaps across the whole season, manifests are generated at every call, and the dashboard follows the availability of each unit.
For closer support, our dedicated training sessions run online or on board, including for seasonal teams.
Methods and field feedback from the fleets we support.
Yes. From the boarding lists, the Passengers module produces the regulatory manifest at every call, exportable for the port authorities, including in the formats expected by Moroccan and European customs.
That is how the system normally works: seafarers are assigned by vessel and by period, their access follows those assignments, and each unit keeps its history whatever the relief.
Each item carries its own regulatory due dates, with multi-level alerts and timestamped job reports, which is exactly the file requested during safety surveys and ISM audits.
Our published plans run from €10 to €150 per vessel per month depending on the modules, with a thirty-day free trial. Rollout and training are included.
It is hosted on a cloud platform with 99.9 % guaranteed availability, role-based access and an audit log. It remains your property and is exportable at any time.
Deployment in 24 hours, trained teams, offline mobile app. Thirty-day free trial.
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